Frequently Asked Questions
Answers to the most common questions about ordering, sizing, custom work, and warranty.
Thank you,
— The Shtender team
How long will it take for my order to get to me?
It all depends on what is ordered. Most single-item orders take about 2–4 weeks from when we receive your payment.
Larger orders take longer; we’ll be in touch with you via email and keep you posted on everything you ordered.
What do I do if I want to place a special or custom-made item?
Head to our Contact page and fill in your information and design, and we’ll get back to you as soon as we can to make your dream a reality!
How do I measure myself for a custom shtender?
Table-top shtenders:
Height — most tables are 31″ high. Place a tape measure on the table and pull it up to where you would like your sefer to be.
Width — measure from your left elbow to your right elbow if you want to lean on the shtender.
Floor shtenders:
Height — measure from the floor to where you would like your sefer to be.
Width (leg-room area) — measure from your toes to the top of your knees, and from knee to knee.
Top area — measure from elbow to elbow.
How long does it take to receive a custom order?
3–6 weeks, depending on what was ordered.
How do I send someone a gift?
Please email us what you want written on it and the address you would like it shipped to.
Can I get an exact stain match?
We try our best to match it to your preference, but we do not guarantee an exact match due to the different types of woods and stains.
What are “wooden embellishments”?
They are wooden accents or shadow boxes that are placed on the sides of the shtender, depending on the type of shtender you order.
See our options gallery for more examples.
What is the lock?
It’s a standard cabinet lock that comes with two keys.
What is a “name plate”?
It’s a brass-colored stick-on plate with your name on it — or whatever you’d like it to say. It’s placed in the middle of the top of the shtender, or wherever you’d prefer.
What is the shtender made of?
The majority of the shtender is made from red oak plywood, which is durable and stains very nicely. The door parts and the siddur holder are made of hardwood. The “Yeshiva Floor Shtender” and the “Stand-up, Sit-down Shtender” are made entirely of hardwood.
Does my shtender have a warranty?
Like most furniture, your shtender (and any other item we sell) is not under warranty for damage from regular wear and tear. If it arrives damaged and that can be shown, we’ll replace it at no cost.
Do you work with shuls and schools on larger orders?
Yes — for shuls or schools that need help ordering, please email us at shtenders@shtenders-by-design.com and we’ll be glad to work with you on your purchase.